Privacy Policy
Privacy & Security Policy
1. Introduction
Premier Laundry Services is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
2. Information We Collect
Personal Information: When you place an order or create an account, we collect information such as your name, address, phone number, and email address.
Payment Information: We collect payment details, including credit/debit card information, through secure payment gateways.
Usage Data: We may collect data about how you use our website, including IP address, browser type, and pages viewed.
3. How We Use Your Information
To provide and improve our services.
To process your orders and payments.
To communicate with you regarding your orders or any issues related to our services.
To send promotional emails or offers, if you have opted to receive them.
4. Data Security
We take appropriate security measures to protect your personal information. However, we cannot guarantee absolute security against all threats. Please use our services at your own risk.
5. Data Sharing
We do not sell or share your personal information with third parties, except:
With service providers that help us operate our business (e.g., payment processors).
When required by law or to protect the rights, safety, or property of Premier Laundry Services.
6. Cookies
Our website uses cookies to improve user experience. You can set your browser to refuse cookies, but some features of our website may not function properly.
7. Your Rights
You have the right to access, update, or delete your personal information. If you wish to exercise any of these rights, please contact us at
Email: andrew.kerr123@btinternet.com
Phone: 01546 606338
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: andrew.kerr123@btinternet.com
Phone: 01546 606338
FAQS
How long does the dry cleaning process typically take?
The turnaround time for dry cleaning can vary depending on the specific item and any additional services required. In general, most garments can be cleaned and ready for pickup within 2 to 3 business days. However, we offer express services for your convenience, where you can have your items back as quickly as the same day.
Are my clothes insured while in your care?
Yes, your clothing is insured while it's in our care. We understand the value of your garments, both monetary and sentimental. Rest assured that in the unlikely event of damage or loss during the cleaning process, our insurance policy will cover the replacement or repair cost of the item, ensuring your peace of mind.
Do you offer pick-up and delivery services?
We offer convenient pick-up and delivery services to anyone within a 5 mile radius of the Ardrishaig and Lochgilphead area to make your dry cleaning experience as hassle-free as possible. Simply schedule a pick-up over the phone, and our team will collect your items from your doorstep. Once they're cleaned and ready, we'll return them to you, saving you time and effort.